FAQ

How long does it take to convert a bitmap into vector?

Standard logo redraws are usually drawn within 24 hours. Although more likely within 12 hours.
We may be able to do do it sooner if you’re in a hurry. Just ask. Obviously for complicated vector images it may take longer.

How do we price a job?

Every job is based on the time we think that it will take us to complete. As every job is different it can be difficult to quote accurately, so we can only guess how long we think it will take using our own judgement and experience.

The main factors are the complexity and the quality of the artwork you supply. Very detailed images will obviously take longer and also images that contain some complex shading effects can also make a difference to the price. The quality is also very important. If you supply a very pixelated image then we may have to use our artistic judgement to redraw it into vector, which although is usually not a problem but there are. We can’t draw what we can’t see but sometimes there are ways around it.

But if you are not sure that your artwork isn’t good enough then please send it to us anyway and we will let you know if we can work from it or not.

What vector file formats will you receive?

We send AI, EPS and jpg files as standard but if you request any other format just let us know. All files are sent by email. The AI and EPS formats we save as older versions therefore making them suitable for importing/opening in most vector editing software programs.

What is the difference between a print logo and a web logo?

Print logos require a much higher resolution and need to be saved in certain standard print formats. Some of the most common and universal print formats for print jobs are TIFF, EPS, and AI (Illustrator).

By creating a logo in these file formats, the logo can be opened up and printed even without having the original software application that the logo was created in.

Web logos require a much smaller resolution (since they only need to be displayed on screen). That’s why they are not a good choice for printing, as the quality will appear very blurred or jagged on paper.

What software do we use?

We use Adobe Illustrator for all vector drawing. Adobe Illustrator is the industry standard for this type of work.

Other popular vector drawing programs used are:

  • Coreldraw
  • Macromedia Freehand
  • Xara X

What if you don’t like the vector image we’ve created from your original logo?

No problem, we can either adjust it until you’re happy or we’ll give you a refund.

How do you send my artwork file?

Just email us the best quality version of your artwork that you have. Obviously the clearer it is for us to see, then the better job we can make of the final image.
Please send as a JPG or GIF file, but most other formats will be ok for us to to work from.

How do you receive the final vector graphic?

We will send you the final EPS and AI vector file by email. If you require another format just let us know.

What is a vector graphic?

Vector  graphics can be scalable to any size without any loss in quality. This makes them ideal for company logos or other objects that have to be resized frequently.

Typical uses are for stationery, large banners, signs, vehicle graphics and just about anything else you can think of!

We can convert your logo from a raster or (bitmap) image to a vector illustration. Your logo will be completely redrawn using the smallest number of points possible (but still retaining image quality); the fewer the points the smaller the file size.

There are two kinds of computer graphics – raster (composed of pixels) and vector (composed of paths). Raster images are more commonly called bitmap images.

A raster image uses a grid of individual pixels where each pixel can be a different color or shade. Raster images are composed of pixels.

Vector graphics use mathematical relationships between points and the paths connecting them to describe an image. Vector graphics are composed of paths.

Raster images require higher resolutions and anti-aliasing for a smooth appearance. Vector based graphics on the other hand are mathematically described and appear smooth at any size or resolution.

Raster images are best used for photographs and images with subtle shading. Graphics best suited for the vector format are logos, page layout, type, line art or illustrations.

You may have a logo that you designed yourself, either created using photo editing software or perhaps a design that you’ve hand drawn, 90% of the time we can re-draw it into a vector graphic.

Just Email your existing logo as a JPG file and we’ll let you know whether we can re-draw it and also give you a quote.

If you have a hand drawn image, you can scan it at a minimum of 150 dpi and save it as a JPG file, which you can then send by email .

Do We sell Clipart?

No we don’t sell clipart and we never sell on customer’s files. We keep backups of customer files for up to a year as often customer’s lose their copies.

But we do have some free vector graphics available here.

Where are we based?

We’re based in the UK.

Do we outsource our vector work?

Very rarely. Although occasionally we do if we have a large volume order. But every drawing is checked and if necessary adjusted to match our high quality specification before being dispatched to our customers. On these rare occasions that we have to outsource, we stick to the same artwork supplier who we’ve used for many years and understand that high quality work is very important to us.

Do we use auto tracing software?

We generally don’t auto trace any artwork supplied as the quality is never as good as a manually redrawn vector conversion. But on rare occasions we may do if the artwork supplied is of a high standard and it doesn’t contain any text. Text doesn’t convert well when auto traced.

But if we were to auto trace your artwork we would let you know in advance and give you option of having it manually redrawn. For some very complex images it may work out very expensive to manually convert which is why we give the option of having your artwork auto traced.